In addition to ACPS Express and ACPS Insider newsletters, numerous information resources for families and staff are available on the ACPS website and elsewhere. These include the following:
Health and Safety Guidelines — ACPS has shared information with families about the health and safety measures in our schools. See our Health and Safety Guidance page for the latest updates. Also see the following information:
- Return to School Guidelines: Symptoms, Close Contacts, and COVID Diagnosis
- Your Child has Tested Positive or Been Exposed to COVID-19. What’s Next?
- Facilities and Operations Health and Safety Protocols
Frequently Asked Questions — See the ACPS Frequently Asked Questions webpage, which is updated regularly to provide answers to questions from families throughout the school year.
Town Halls — ACPS Town Halls address common questions about health and safety mitigation measures in our schools and the process when COVID-19 cases are reported. View the recordings and slides from September 2021 Town Halls.
Learning in Quarantine — Our top priority is to provide in-person instruction five days a week. If students need instructional support because they are not able to attend class while in quarantine, ACPS uses live streaming for students to view their teachers providing instruction in the classroom in real-time. For details, visit the Learning in Quarantine webpage.
ACPS COVID-19 Dashboard — The ACPS COVID-19 dashboard provides case data for our schools and is updated at 4 p.m. every Monday. This webpage also includes information on temperature screenings and the Daily Symptom Checklist for students and staff, as well as where to get free COVID-19 vaccines and testing in Alexandria.
ACPS Helpline — We are ready to assist families through the ACPS Helpline. Families can text or call the Helpline, Monday-Friday, 10 a.m. to 3 p.m. as follows:
- For English, text or call 703-844-1763
- For Spanish, text or call 703-844-3424
- For Amharic, text or call 703-927-6866
- For Arabic, text or call 703-927-7095
Ask ACPS — This new communications option provides families with a way to provide ACPS with your comments and questions about division-wide policies or issues. Email ask@acps.k12.va.us. Please keep in mind that no school-specific questions or confidential student information should be sent to this email address. Continue to contact your child’s teacher or front office staff for issues related to a specific school and your student.
School Newsletters and Social Media — Families can get school-specific communications as well. Get news and updates from your student’s school by signing up for school newsletters and following your school on social media.